Privacy Policy
Last updated:
At Designed Online (“we”, “us”, or “our”), accessible from https://www.designedonline.co.za, your privacy is one of our main priorities. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights under South Africa’s Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect and process the following personal information:
Full name
Email address
Contact number
Company name (if provided)
Website details (if submitted via a form)
IP address and browser/device information
Any other information you choose to provide via our forms
2. How We Collect Information
We collect information in the following ways:
When you complete a contact or quote form
When you sign up for a newsletter
When you interact with our website (cookies, analytics)
When you communicate with us directly via email or support
3. Why We Collect Your Information
We process your personal information to:
Respond to your enquiries
Provide you with services you’ve requested
Communicate with you about updates or promotions
Improve our website and user experience
Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g. Google Analytics) to improve user experience and analyze website traffic. You can control cookie preferences in your browser settings.
5. Sharing of Personal Information
We do not sell your personal data. We may share your information with trusted third-party service providers (e.g. hosting platforms, payment processors) only when necessary for service delivery, and always with appropriate safeguards in place.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online method of transmission or storage is 100% secure.
7. Your Rights Under POPIA
As a South African resident, you have the right to:
Request access to the personal data we hold
Request correction or deletion of your data
Object to or restrict processing
Lodge a complaint with the Information Regulator
To exercise any of these rights, contact us using the details below.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined above, or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Designed Online
Email: info@designedonline.co.za
Cape Town, South Africa
